Semi-automated service request management & auto-assignment of Ticket routing automation based on pre-set criteria e.g., location, language, products & services etc.
SecOps & Data security-related automation to ensure timely response to emerging threats or emergency response system in sectors like energy & utilities.
Help desk automation aimed at the self-resolution of Level 1 incidents.
Data redaction from sensitive personal documents like PII, Credit Cards, Bank Account statements, legal documents etc.
Data extractions, email triaging and distribution as per sensitivity and relevance & document triaging from invoices and other financial sources.
Masking of all sensitive data from Personally identifiable information (PII) documents like Credit cards, social security cards, Aadhaar Card, passport etc.