Transformation – From Excel to Salesforce

A Customer Relationship Management (CRM) platform is an integrated and automated solution for all Sales, Marketing, and Services teams to manage the entire Customer landscape and ecosystem. This includes the storage, collation, processing, and management of all customer data coupled with the requisite processes, workflows and analytics. Plausibly, Salesforce is the world’s no. 1…

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Driving Organization Culture

Centelon is currently a little over 4 years old with more than 110 employees spread across five cities in three countries. While this has been a great growth story, one of the challenges that comes with such rapid growth, especially one that is geographically dispersed is how do we establish a distinctive organisational culture….

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Developing remote workforce — Part 1

Time will tell the story! As someone rightly said, time will tell the story. We, homo sapiens, have experienced continuous evolution of ourselves, not only in the ways of living life but also in dealing with the challenges. The current COVID-19 pandemic is one such example, and we are trying our best to deal…

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