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Digital
Digital Services
green fields or building on your existing tech, we provide our clients with state of the art digital solutions built on trusted platforms. so, you get the power of the platform and a tailored solution fit for your organisation.
Consulting
Consulting
Customer Experience & Strategy Consulting
- Sales automation
- Sales Channel optimisation
- Customer experience management
- Premium customer engagement
Digital Assessment
- Maturity assessment
- Digital road-map planning
Digital Strategy Development
- Define digital roadmap
- Digital experience strategy
- Design, architecture & value analysis
- Platform and tool selection
- Change management
Customer stories
Utility -Digital Parking Facility
helping the European provider of digital parking services to implement a self-service portal that enables people to do sophisticated business transactions
case studies
Nutraceutical
How implementing an ERP solution improved efficiency and reduced material wastage for a nutraceutical company
case studies
UX + CX
UX + CX
Wireframing, design conceptualization, prototyping, we have the full compliment suit of Solutions to bring your concepts to life. The cutting edge of Design thinking, with your Customer in mind for everything we do.
Experience & Design
Research
- evaluation of current system
- a/b testing
- user surveys
UX Design + Wireframe
- mockup designing
- design conceptualisation
- production designs
- prototyping
Customer Behaviour & Personas
- design user flows
- storytelling
- defining personas
Content Strategy
- design patterns
- creating content
- building content style guides
Create the Experiences Your Customers and Employees Demand.
How do you design Salesforce around customer and employee needs?
We help you understand and pinpoint issues in your connected customer and employee experiences to gain insight into opportunities that will drive measurable value.opportunities into powerful, meaningful, and valuable experiences.
Centelon’s experience team is a group of thinkers and creators, designers, researchers and developers, integrated to the core of our services team – turning technology and user driven opportunities into powerful, meaningful, and valuable experiences.
We put the customer at the center of a multidisciplinary, agile approach: alignment of strategy, design, and technology around the customer journey, enabling innovation of the product service experience through iterative, incremental activations and deliver continual enterprise transformation at speed and at scale.
The capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.
Great digital experiences require the alignment of business functions around the customer journey. For businesses operating at scale, this requires new ways of working that combine technical agility with a relentless focus on the customer.
- Interaction design
- Product design
- Service design
- User experience (UX)
- Copywriting
- User research
Enormous amounts of information are now accessible as never before – from proprietary big data to new public sources of open data. We’ll help you make sense of the challenges to make better decisions.
- Digital asset management
- Digital engineering
- Digitized enterprise operations
- Platforms & solutions
Customer stories
rpa
RPA
Strategy + Planning
- process review and analysis
- definition of kpi & key success factors
- draft rpa roadmap
RPA Implementation
- rpa tool selection – uipath, tagui, python
- process automation validation and tuning
- training and rollout
Maintenance
- continuous improvement
- on-boarding new processes
- managing process changes
Web + Mobile Development
Web + Mobile Development
Native, hybrid app development, responsive web apps we’ve done it. Future focused Organisations understand their customers are moving to mobile. To tailor their applications to their customers needs, we help them do so and provide continuous improvement and support.
Web
- user interface design – spa, pwa, responsive
- development: angular, react, vue, php
- hosting: aws, azure
Mobile
- ios
- android
- hybrid – flutter, cordova
Content Management
- wordpress
- drupal, govcms
- microsoft sharepoint
E-Commerce
- magento
- shopify
- opencart
Customer stories
Utility -Digital Parking Facility
helping the European provider of digital parking services to implement a self-service portal that enables people to do sophisticated business transactions
case studies
Nutraceutical
How implementing an ERP solution improved efficiency and reduced material wastage for a nutraceutical company
case studies
Managed Services
Managed Services
We manage your entire Digital Factory, Release Management ,Capacity based support modelling and shared services support modelling
Critical System Support
- application maintenance
- proactive
- preventive
- corrective
- perfective
- application monitoring
- dedicated helpdesk
- 24×7 sla based support
- incident and problem management
Resourcing
Resourcing
Providing our customers with specialised resourcing services to handle the needs of tech stacks. With the knowledge of tech domain and expertise to assess the right fitment we understand the needs of your tech space. With expertise in Salesforce CRM and other top of the line CRM , Testing & Dev Ops we can help you provide just the right talent without you have to spend manhours searching the right talent.
Just tell us who you want to hire and with given tech specs. We will work through our connections and talent pool and bring them to you quickly!!
Machine Learning
Machine Learning
An expanse of experience and knowledge simplified for your organisation.
Good business practice is knowing when you need an extra pair of hands to deliver change. In an ever-changing and rapidly developing world, experience goes a long way to help Organizations deliver meaningful customer solutions.
AI / ML Services
Organisations at the forefront of innovation and new technologies understand the power of AI and ML, we help our Clients automate their business to maximise efficiency.
data analytics
Most Organisations are starting to understand the power their Data holds. Forecasting, performance research, customer analytics, the list is endless if you untangle the data web.
data analytics & data engineering
How do Organisations exploit their Data and not the other way round? Our data engineering services helps to transform your data into the best possible format for use downstream using data pipelines, data lakes, and data warehouses.
We put our clients and their customers at the forefront of
everything we do.
Customer stories
DevOps + Testing
devops + testing
Continuous integration and delivery in the Development process, drives efficiencies, Organisations benefit a great deal. We help Organisations realise those benefits.
DevOps represents a major revolution in the way software is delivered. It offers faster delivery of products and improved customer experience. It reduces the risk of deploying deficient software which in turn benefits our Clients
We use DevOps practices to inform our approaches to every phase of the development process, Centelon also covers and supports every test phase in the development lifecycle.
Our flexible engagement models ensure a cost-effective solution that helps in Finding the Defect fast, early and ensuring Optimal solution.
One Stop Solution for all your Testing need, we offer E2E Testing Services. Overall solution from Strategizing the Test approach, Suggest the right approach, implement and ensure the quality of the product/ project with apt implementation of the quality engineering product
Test Implementation Offerings
- Salesforce Testing
- Functional Testing
- Automation Testing
- Mobile Testing
- API Testing & Service Virtualization
- Microservices Testing
- Usability Testing
- Performance Testing
- Security Testing
- AI/ML Automation Testing
Test Stages
- Automation Feasibility, Requirement Gathering & Gap analysis
- Architecture Landscape analysis.
- Identifying Testing levels
- Tool Fitment & Recommendation
- Implementation of Strategy & Plan
Test CoE
- Proven Test Methodology
- Cloud & CICD enabled
- Open Source Automation framework (Across Web, API &Mobile)
- NPSP Salesforce Automation Solution
- Reusable assets
- Continuous Monitoring
- Continuous Improvements
Bizservices
Bizservices
make room for your key business activities. do not get held up with mundane tasks, let the experts do what they do best.
We at Centelon understand the need to have a go-to partner who can provide all the internal support while you get to deal with real business issues. We bring out the capabilities of clients and have a participative process and lead the ongoing work
Document processing is a daunting business task & yet a very essential activity to increase business efficiency.Outsourcing your document processing work to our Documentation service can be a smart way to minimize the administrative burdens whilst saving on operational costs.
- DATA CONVERSION
- DATA CAPTURING
- DATABASE MINING
- LEGAL DOCUMENTS
- INSURANCE CLAIM
- IMAGE PROCESSING
- FORM PROCESSING
- SURVEY PROCESSING
- MEDICAL CLAIMS
- PATIENT RECORDS
Thinking of designing presentation and other creatives is time consuming. Our portfolio of creative services we understand your business needs and the right business jargon and give you the best design and presentation services.
- PRESENTATION AND PITCH-BOOKS
- CREATIVE DESIGNING
- BRANDING CONCEPTS
- LOGO DESIGNS AND COLLATERAL DESIGNING
- MARKETING COMMUNICATION DESIGN
With the research and networking skills and no rush to sell, we have the time and opportunity to attract desired people. Our Telecom Services are built with a strong force in call center outsourcing support and excellent customer service.
- OUTBOUND & INBOUND CALLING
- TELEMARKETING SERVICES
- TECHNICAL SUPPORT SERVICES
- SOURCING & BACKGROUND VERIFICATION
Stressed to have comprehensive mortgage support services for Mortgage brokers, Asset Managers and Lenders. Our Mortgage processing service specializes in providing end-to-end support in loan processing, underwriting, and servicing for mortgage business.
- Mortgage Processing
- Mortgage Underwriting Services
- Mortgage Closing Support Services
- Default Management Services
- Mortgage Data Mng Services
- Appraisal Support
- Borrower Screening and Kyc
- Foreclosure Assistance
- Lease Abstraction
- Post-closing Support
- Title Support Services
Claiming Insurance benefits and going through the verification process is time consuming. Our Medical Service team practices the best and the latest medical technical knowledge and technologies. This helps us follow Unique Steps in the Process Execution which is Straight forward and Easy to Validate with a quick turnaround time.
- Insurance Claim Process
- Revenue Cycle Management
- Management Services and Solution
- Insurance Verification Process
- Medical Coding
- Medical Billing Process Services
- Service Levels Agreements (SLAs)
- 24×7 Cloud Service Helpdesk Managed Services for Network
- Mobility
- Infrastructure Billing & Account Management Monitoring
- Reporting & Analytics Load balancing
- Auto Scaling Disaster Recovery & Backup Security & Compliance
choose the right service for your business!
ERP
erp
a boutique technology advisory from the house of centelon.
ERP Consulting with technology-led transformation that assures the complete enterprise solution delivery. Ensuring that our services provide measurable and sustainable value to your business.
Key Benefits of Centelon
ERP Services
focused on your business needs
“Best practice” project management tools with Test and quality control processes and Documentation standards
online tracking system. Shared view of project with timelines, tasks and dependencies available to all stakeholders for better control over project
Standardized SLA management & Reporting mechanism which will ensure peace of mind for you
Using our Unique PPP Model
Planet
We use technology to make meaningful contributions to society.
People
Functional team experience with almost 6000+experience across Implementations in USA, Australia, UK, Bermuda etc. Along with an advisory team with industry experts for business and domain advice which is just right for your business.
Profits
save costs and make additional profits with our proven implementation methodology.
Choose the technology stack that suits you best !!
Customer stories
Utility -Digital Parking Facility
helping the European provider of digital parking services to implement a self-service portal that enables people to do sophisticated business transactions
case studies
Nutraceutical
How implementing an ERP solution improved efficiency and reduced material wastage for a nutraceutical company
case studies