silver partner
and world-class standard,
approved service partner
Consulting and Strategy
Consulting & Strategy
Our CRM consulting and strategy offering includes process, domain & package consulting, strategy building, and blueprint development. We create detailed roadmaps, process frameworks and global templates for an end-to-end CRM transformation.
Process Consulting
Analysing your sales and customer relationship processes to provide recommendations for automation, integrations and customisations
Domain & Package Consulting
Developing a strategic blueprint for high impact road-mapping and implementation
CRM Roadmap
Creating the implementation roadmap to grow with your organisation and power your sales, service and marketing initiatives
Process Frameworks & Global Templates
Creating process frameworks and templates for easing implementation and ongoing maintenance
RESOURCING
With expertise in Salesforce CRM and other top-of-the-line CRM implementation, testing & DevOps, we can help you with the right talent without you having to spend hours searching for them!
Give us the required Salesforce certified tech skills that you want to hire, and we will work through our connections and talent pool to make them available to you quickly!
Implementation and Support
Implementation & Support
We have in-depth expertise on Salesforce and Force.com, with multiple implementations spanning across the Asia Pacific, Australia, and Singapore under our belt.
We leverage the best practices, design templates and process frameworks (adaptive iterative methodology for quick wins) to develop and implement the most suitable solution that fits your need.
Salesforce® System Integration & Design
Robust integration strategy and frameworks for multiple levels of integrations with a variety of surrounding systems such as social media, analytics and BI platforms, ERP platforms, business applications, payment gateways, and other middleware
Salesforce® Migration & CRM upgrades
Define migration roadmap and strategy for seamless migration and upgrade from legacy CRM (on-premises and cloud) into Salesforce
Application Maintenance & Support
360-degree application support, including incident management, problem management, capability & availability management, and other service management functions. Onsite and offshore based support models optimised for both operational cost and time-zone difference leverage.
Product Development
Product Development
As a trusted Salesforce Partner, we have worked with several global organisations and start-ups to ideate, design, develop and service innovative and bespoke Salesforce products. We have solved business challenges across several industries, including financial services, banking, energy, non-profit, and education.
Salesforce expertise
Our Salesforce expertise from consulting to design to app development can help you leverage and unlock the full power of the Salesforce platform. We can also help you to convert your idea into a product.
AppExchange experience
Our product team has extensive experience in developing AppExchange products and can help design, prototype, develop and launch products quickly.
Ongoing releases and support
We can manage ongoing releases and support your product, so you don’t have to deal with all the operational hassles. Have a core business problem to solve? Or a great product idea that you’d like us to develop? Let’s get cracking on it together!
100% digitisation of new customer onboarding process,to delight customers and scale up operations
End-to-end automation of partner-provided customer referral process, to speed up customer acquisition
Annual savings of $200K due to a customer self-service monitoring web-app
Financial Services
helping India's largest investment management firms managing assets more than $6 bn with their digital transformation journey.
case studies
Not For Profit
A not-for-profit charity organisation operating for over 60 years and with presence in more than 79 countries sees donation processing time go down from 9 days to less than 5 hours.
case studies