AI in Pandemic

By AI Trends Staff AI is receiving a push from the race to find a vaccine, diagnostics and effective treatments for the COVID-19 virus, and the push has also heightened awareness of the need to implement AI that is transparent and free of bias—AI that can be trusted. The World Economic Forum is one organization […]

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Driving Organization Culture

Centelon is currently a little over 4 years old with more than 110 employees spread across five cities in three countries. While this has been a great growth story, one of the challenges that comes with such rapid growth, especially one that is geographically dispersed is how do we establish a distinctive organisational culture….

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Developing remote workforce — Part 1

Time will tell the story! As someone rightly said, time will tell the story. We, homo sapiens, have experienced continuous evolution of ourselves, not only in the ways of living life but also in dealing with the challenges. The current COVID-19 pandemic is one such example, and we are trying our best to deal…

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Slack integration with Salesforce

Salesforce Anywhere beta due to drop in July, full release in Q4 Salesforce is trying to tweak the nose of Microsoft Teams and Slack by building enterprise collaboration into its applications and platform in a move designed to make it integral to business process workflow.…

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Technoball – Personal Analytics in Sports

In this current environment of lockdowns where live sporting events have taken a backseat, can we instead have a predictive analytics and machine learning models to have a simulation of sporting events and pronounce the results? Sounds far fetched but scratch the surface and it does not sound infeasible at all. I am sure…

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Learnings from Covid 19

Centelon is a 4–year-old company with over 110 employees, focussing on IT services and products with a presence in Australia, Singapore and India. We are an employee owned company and culturally, a healthy mix of being financially conservative ( zero debt), aggressive/bold when it comes to actions taken and mildly socialistic/informal in our general approach. Over the last two years we have been growing…

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4 Ways to Reveal Your SaaS Product’s Buyer Persona

Whether you’re trying to accelerate your lead generation or send your conversion rates sky-high, the success of your SaaS product relies on your understanding of a single person: the buyer.
To get to the heart of the pains, problems and passions that drive buyers towards to your product, you need to learn as much about your buyer as possible. Thankfully, there are 4 actionable strategies you can use for defining and refining your SaaS product’s buyer persona.

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Why Your SaaS Customer Churn Metrics Are Probably Wrong

If recurring revenue is the lifeblood of a SaaS business, high customer churn is its death knell, a warning sign that things are about to go seriously wrong. Lost customers eat away at your growth, undermine the stability of your business, and wave a bright red flag in front of potential investors. If left unchecked, customer churn can become a big problem.

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How future of AI will impact business

Artificial intelligence (AI) is continuing its migration out of the research lab and into the world of business. Leading companies across hundreds of industries are harnessing its power — from banks analyzing countless data points in seconds to detect fraud, to call centres deploying chatbots to improve customer interactions.

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Why Salesforce is open sourcing the AI technology behind Einstein

Salesforce is open sourcing the machine learning technology behind its Einstein AI platform.   Branded TransmogrifAI, the AutoML library is less than 10 lines of Scala code written on top of Apache Spark, and can be used by developers looking to train machine learning models to predict customer behaviour without having to use a…

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Salesforce Future

Salesforce continued to make strides with its Einstein artificial intelligence (AI) platform and Customer 360 cross-cloud technology initiative in the second quarter (ended July 31) and stands to benefit as more companies undergo a digital transformation, according to Marc Benioff, the company’s co-CEO and chairman. “With Customer 360 we have just never really been…

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Salesforce brings AI power to its search tool

Salesforce brings AI power to its search tool Enterprise search tools have always suffered from the success of Google. Users wanted to find the content they needed internally in the same way they found it on the web. Enterprise search has never been able to meet those lofty expectations, but today Salesforce announced Einstein…

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